All You Need to Know About the Frasers Galactic Passport

Embark on a Star Wars Adventure at Frasers Centrepoint Malls!
Join an epic STAR WARSTM adventure at Frasers Centrepoint Malls this Christmas! Take part in a quest to complete the Frasers Galactic Passport, a fun in-app game happening across our malls (not available at China Square Central) from 17 Nov to the 24 Dec 2017.

Simply download or update your Frasers Rewards App on 17 Nov, launch the in-app Frasers Galactic Passport, collect stamps and stand to win awesome STAR WARSTM prizes!

Embark on a Star Wars Adventure at Frasers Centrepoint Malls! Embark on a Star Wars Adventure at Frasers Centrepoint Malls!

Not yet a Frasers Rewards member? Sign up now.

Collects Stamps and Win Prizes

Embark on a Star Wars Adventure at Frasers Centrepoint Malls!
Complete at least one task daily in your Galactic Passport to collect stamps. Each stamp earns you a chance to win a share in $180,000 worth of prizes, comprising of Star Wars: The Last Jedi merchandise and movie tickets, $5 eVouchers or 50 Bonus Frasers Points, and $10 Gift Cards (available at Causeway Point only). You will also earn Galactic Chances to join our grand lucky draw for a Croatian holiday to Dubrovnik for 2 (worth over $13,000), where you can visit a Star Wars: The Last Jedi filming location.

Plus, if you complete all three tasks in one day, you will earn bonus Galactic Chances in the lucky draw!

How to Play

Download or update your Frasers Rewards App on 17 Nov and tap on the in-app Galactic Passport. Choose a side – “The Resistance” or “The First Order” and press “Start” to view your 3 tasks for the day. You can now begin your galactic journey!

Embark on a Star Wars Adventure at Frasers Centrepoint Malls! Embark on a Star Wars Adventure at Frasers Centrepoint Malls! Embark on a Star Wars Adventure at Frasers Centrepoint Malls!

Here is a guide on how you can complete each task successfully. Tasks are refreshed daily at 12am over 38 days, so keep on playing for more chances to win!

     
Where to play Online In-mall In-mall
Where? 11 Frasers Centrepoint Malls* (excluding China Square Central) and Frasers Centrepoint Singapore website and social media pages 9 Frasers Centrepoint Malls* (excluding China Square Central, Robertson Walk and Valley Point) 11 Frasers Centrepoint Malls* (excluding China Square Central)
Minimum spending None None $100 in 3 same-day, same-mall receipts
How to collect a stamp – Follow the hint on your Galactic Passport or on the Frasers Centrepoint Singapore Facebook Page to find the Galactic Code-of-the-Day online
– When you find it, enter the Galactic Code-of-the-Day into your Galactic Passport- – Once you enter the code, the game will launch into a battle where you can win prizes and receive a completed stamp
– Visit the Galactic Arena at participating Frasers Centrepoint Malls on these dates and complete the activities
– Upon completion, look for the Game Commander who will present you a QR Code
– Once you scan the QR Code into your Galactic Passport, the game will launch into a battle where you can win prizes plus receive a completed stamp
– Spend a minimum of $100 in a maximum of 3 same-day, same-mall receipts at participating stores
– Scan your Frasers Rewards QR Code when paying in-store via the Frasers Rewards Terminal
– Once a $100 spending has been registered, the game will launch into a battle where you can win prizes and receive a completed stamp
Lucky draw chances Each completed stamp earns you 5 Galactic Chances in our grand lucky draw, regardless of the battle outcome Each completed stamp earns you 10 Galactic Chances in our grand lucky draw, regardless of the battle outcome Each completed stamp earns you 20 Galactic Chances in our grand lucky draw, regardless of the battle outcome
Daily prizes

If your chosen side wins the battle, you stand a chance to win any of these prizes:

– $5 eVoucher
– 50 Bonus Frasers Points

If your chosen side wins the battle, you stand a chance to win any of these prizes:  If your chosen side wins the battle, you stand a chance to win any of these prizes:

– Star Wars: The Last Jedi merchandise, including A-wing, X-wing and BB8 Umbrellas, Porgs Note pad and Wrapping paper
– $5 eVoucher

If your chosen side wins the battle, you stand a chance to win any of these prizes:  If your chosen side wins the battle, you stand a chance to win any of these prizes:

– Star Wars: The Last Jedi merchandise, including A-wing, X-wing and BB8 Umbrellas, Porgs Note pad and Wrapping paper
– $5 eVoucher
– 50 Bonus Frasers Points
– $10 Causeway Point Gift Card (available only at Causeway Point)
– A pair of tickets to the premiere of Star Wars: The Last Jedi on 13 December 9.00pm at Shaw Theatres, Waterway Point

Bonus lucky draw chances Complete all three tasks in one day to earn 5 bonus Galactic Chances for the lucky draw!

* Anchorpoint, Bedok Point, Causeway Point, Changi City Point, Eastpoint Mall, Northpoint City, Robertson Walk, The Centrepoint, Valley Point, Waterway Point and YewTee Point.

Keep track of your epic victories and winnings in the History Tab on your Galactic Passport. This is a great way to see your daily prizes and accumulated Galactic Chances!

Embark on a Star Wars Adventure at Frasers Centrepoint Malls! Embark on a Star Wars Adventure at Frasers Centrepoint Malls!

So, enjoy playing, and remember to share your galactic journey with us on Instagram by tagging @FrasersCentrepointSingapore and #ChooseYourSideAtFrasers as we’d love to be a part of your journey!

How to Redeem

1. Star Wars: The Last Jedi merchandise, including A-wing, X-wing and BB8 Umbrellas, Porgs Note pad and Wrapping paper

• Visit the Customer Service Counter at the Frasers Centrepoint Mall where you completed the activity within 7 days of receiving the item in your Galactic Passport.
• Present your Frasers Rewards eWallet containing the item you wish to redeem to the Customer Service Staff.
• The Customer Service Staff will scan your Frasers Rewards ID Code to validate the item on the Frasers Rewards terminal.

2. $5 eVoucher

• Redeem your eVoucher at any participating Frasers Centrepoint Mall store (not available at China Square Central) on or before 31 Jan 2018.

3. 50 Frasers Points

• Redeem your bonus Frasers Points for rebates in your Frasers Rewards App on or before 31 Dec 2017.
• Use the rebate or eVoucher at any participating Frasers Centrepoint Mall store (not available at China Square Central).

4. $10 Causeway Point Gift Card (available for purchases made at Causeway Point)

• Visit the Customer Service Counter at Causeway Point where you completed the activity within 7 days of receiving the $10 Causeway Point Gift Card in your Galactic Passport.
• Present your Frasers Rewards eWallet containing the $10 Causeway Point Gift Card you wish to redeem to the Customer Service Staff.
• The Customer Service Staff will scan your Frasers Rewards ID Code to validate the $10 Causeway Point Gift Card on the Frasers Rewards terminal.

5. A pair of tickets to the premiere of Star Wars: The Last Jedi on 13 December 9pm at Shaw Theatres, Waterway Point

• Visit Waterway Point’s Customer Service Counter from 5 to 13 Dec 2017 (11am to 9pm) to collect your tickets.
• Present your Frasers Rewards eWallet to the Customer Service Officer.
• The Customer Service Office will scan your Frasers Rewards ID Code to validate the item on the Frasers Rewards terminal.

Frequently Asked Questions

1. What can I win?

Up to $180,000 worth of prizes including $5 eVouchers, 50 Bonus Frasers Points, exclusive Star Wars: The Last Jedi merchandise (umbrellas, note pads and wrapping paper), a pair of movie tickets to Star Wars: The Last Jedi, and a chance to win the grand prize in the lucky draw, a holiday to Croatia for two.

2. What does the grand prize consist of?

A Star Wars: The Last Jedi Croatian otherworldly adventure for two, worth over $13,000, includes:

(i) An all-expense-paid* 5D4N stay at the five-star Hotel Debrovnik Palace
(ii) A city walking tour, including a cable-car ride over Old Town, Dubrovnik, a UNESCO World Heritage Site
(iii) Dinner for two at the internationally acclaimed Nautika restaurant
(iv) A Kayak Tour along the Old Town’s Walls to Betina, a quaint and secluded beach cave
(v) Star Wars: The Last Jedi VIP Movie Locations tour
(vi) A small-group cruise to Elaphiti Islands

3. Where can I play?

For STAMP 1: FIND THE GALACTIC CODE

Find the Galactic Code on any of these participating malls’ websites, Facebook or Instagram Pages:
• Frasers Centrepoint Singapore
• Anchorpoint
• Bedok Point
• Causeway Point
• Changi City Point
• Eastpoint Mall
• Northpoint
• Robertson Walk
• The Centrepoint
• Valley Point
• Waterway Point
• Yew Tee Point

For STAMP 2: EXPERIENCE THE GALACTIC ARENA

Visit these participating malls to experience the Galactic Arena and find the Game Commander:

• The Centrepoint (17 to 26 Nov 2017)
• Changi City Point (21 to 26 Nov 2017)
• YewTee Point & Eastpoint Mall (28 Nov to 3 Dec 2017)
• Causeway Point & Anchorpoint (5 to 10 Dec 2017)
• Bedok Point & Waterway Point (12 to 17 Dec 2017)
• Northpoint City (19 to 24 Dec 2017)

For STAMP 3: SPEND $100
Spend $100 in a day at any participating store at the below malls (maximum of 3 same-day, same-mall receipts):

• Anchorpoint
• Bedok Point
• Causeway Point
• Changi City Point
• Eastpoint Mall
• Northpoint
• Robertson Walk
• The Centrepoint
• Valley Point
• Waterway Point
• Yew Tee Point

4. How often can I play?

Every day from 17 Nov to 24 Dec 2017. The Frasers Galactic Passport will be refreshed daily at 12am with 3 digital stamps.

5. I won something! How do I redeem it?

Your prizes will be automatically deposited into your app eWallet. You can find the eWallet in the menu, in the Frasers Rewards App. To redeem your prize, simply follow the instructions to either redeem at the store or at our customer service.

If you win bonus Frasers Points, they will be deposited instantly to your account.

6. I can’t see the Frasers Galactic Passport in my Frasers Rewards app. What should I do?

Please ensure that you have the latest version of the Frasers Rewards app. Search for “Frasers Rewards” in the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices). Select UPDATE for Frasers Rewards app.

7. I can’t remember my Frasers Rewards app login password. What should I do?

Upon launching the app, select FORGOT PASSWORD on the main page. Enter your NRIC (e.g S1234567A) and submit. You will receive a temporary password to your registered email address (or SMS if you do not have a registered email address). Please note that this password is CASE SENSITIVE.

8. How do I login if I am registering to be a member for the first time?

Download the Frasers Rewards app. Search for “Frasers Rewards” in the App Store (for iOS mobile devices) or Google Play Store (for Android mobile devices). Register with your NRIC and an alpha-numeric password of your choice. Please note that your password is CASE SENSITIVE.

9. Why can’t I download the latest Frasers Rewards app?

Please note the Frasers Rewards app requires a minimum iOS 8.0 (for iOS mobile devices) or Android 4.0 (for Android mobile devices).

10. I can’t figure it out. Where can I get more help?

You may refer to the full Frasers Rewards FAQ. If you still require more help, please approach our customer service staff. Alternatively, you can send us an email to FRhelp@fraserscentrepoint.com.

Terms & Conditions

The “Frasers Galactic Passport” game is open to all Frasers Rewards members, employees of Frasers Centrepoint Property Management Services Pte Ltd, its advertising agencies, retail tenants of Frasers Centrepoint Malls, and their immediate families.

Frasers Centrepoint Malls (“FCM”) reserves the right to verify the eligibility of each participant and may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry. The prizes may be withheld until and unless FCM is satisfied with the verification.

1. The Frasers Galactic Passport (“Game”), as described in this document, is organized and promoted by Frasers Centrepoint Malls (“FCM”) and the “game period” is from 17 Nov 2017 to 24 Dec 2017 (23:59pm).

2. Prizes are worth up to $180,000 in total, including Star Wars: The Last Jedi merchandise and movie tickets, $5 eVouchers and Frasers Points. You will also earn stamps or Galactic Chances to join the Grand Lucky Draw for a Croatian holiday to Dubrovnik for 2 (worth over $13,000).

3. To qualify for the Frasers Galactic Passport:

• Participants must be a Frasers Rewards member. Non-members may register for free here and accept the full Frasers Rewards membership terms & conditions.
• Participants must access the Game via the Frasers Rewards app with their member account login.
• Once registered, each participant will be issued a daily unique game card with 3 tasks on it within the 38-day Game Period. Participants must complete one or three of the daily tasks given, to win Star Wars: The Last Jedi merchandise and movie tickets, $5 eVouchers and Frasers Points; as well as Galactic chances to join the Grand Lucky Draw.

4. The (“Game Period”) runs for thirty-eight (38) days, from 17 Nov 2017 to 24 Dec 2017. The official time is Singapore GMT+8.

5. The Game is comprised of three tasks (“Social”, “Event”, “Spend”) that gives each participant a chance to win prizes daily, as well as to join in the Grand Lucky Draw.

• Social Task: Find the Galactic Code
o To join, participants simply need to follow the hint stated on the Frasers Galactic Passport > Find the Galactic Code page, and find the Code of the day that will be located on any website, Facebook or Instagram page managed by Frasers Centrepoint Singapore.
o Each Galactic Code and its location will be available for 24 hours only and will be refreshed daily at 12am over the 38 days.
o There is no spending required to participate in this activity.

• Event Task: Experience the Galactic Arena
o To join, participants must visit the Galactic Arena at any of 9 participating Frasers Centrepoint Malls below:
 The Centrepoint (17 – 26 Nov 2017)
 Changi City Point (21 – 26 Nov 2017)
 YewTee Point & Eastpoint Mall (28 Nov – 3 Dec 2017)
 Causeway Point & Anchorpoint (5 – 10 Dec 2017)
 Bedok Point & Waterway Point (12 – 17 Dec 2017)
 Northpoint City (19 – 24 Dec 2017)
o Participants must complete the activities at the Galactic Arena and search for the Game Commander who will issue a QR code to make the completion of this task.
o There is no spending required to participate in this activity.

• Spend Task: Spend $100
o Spend $100 in a maximum of 3 same-day, same-mall receipts at participating stores in 11 of our Frasers Centrepoint Malls (except China Square Central).
o All spending must be recorded into the Frasers Rewards Terminal that are available in participating stores.

6. For avoidance of doubt, the eligibility of all entries would be subject to FCM’s decision. All matters relating to the Game is final, conclusive and binding on all participants and no correspondence will be entertained.

7. FCM reserves the right to verify the validity of all registrations and reserves the right to disqualify any winner:

• who is found to have tampered with the Game process;
• who is found to have participated in the Game under circumstances that are not in accordance with these terms and conditions;
• who has, in the opinion of FCM, engaged in any unlawful or other improper conduct which jeopardizes, or may jeopardize, the fair and proper conduct of the Game; and/or who has engaged in conduct in participating in the Game which is unlawful, fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Game and/or FCM.

8. FCM’s legal rights to recover damages or other compensation from such disqualified persons are reserved.

9. If any prize is unclaimed or uncollected within the stipulated timeframe, the prize shall be deemed as unclaimed or unaccepted and will be forfeited. FCM will not be responsible should any winner fail to redeem the prize within the specified date.

10. FCM assumes no responsibility and is not liable for any costs, charges or expenses which a winner may be required to pay at any time in connection with a Prize or in order to attend a prize collection.

11. FCM reserves the right to provide substitute prize(s) of similar value should the specified prize becomes unavailable. Cash will not be offered, and the prizes are not transferable.

12. In the event of actual or suspected fraud or abuse, such as but not limited to plagiarism, and/or errors affecting the proper operation of this Game, including the allocation of more prizes than are available, FCM reserves the right to (a) end or suspend the Game, (b) amend these terms & conditions, (c) declare void the notification of winner(s) and reselection of winner(s), or any combination of these resolution methods.

13. Data of each participant will be collected, stored and processed for the purposes of administering and assessing this Game. By participating in this Game, participants consent to and grant Frasers Centrepoint Malls the right to use the Game submission (images / videos) for marketing, promotion and / or advertisement purposes, including print, audio-visual and social media, without restriction or limitation and for unlimited number of times.

14. FCM’s decision on the Game results is deemed as final and no correspondence shall be entertained.

15. FCM reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice. By continuing to take part in the Game subsequent to any revision of these terms and conditions, each participant shall be deemed to have agreed to any such new or amended terms.

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